Managed Support & Helpdesk (1st & 2nd Line) - UPS (Uninterruptible Power Supply) per UPS, per month) order0194600 4 compartment rigid floor cable

4 compartment rigid floor cable cover

·         Incident response for host outages or degradation

Carry out Voice Re-injection Installation (VRI)

·         Connectivity

·         Antivirus definition and engine updates oversight

Managed Support & Helpdesk (1st & 2nd Line) - UPS (Uninterruptible Power Supply) per UPS, per month) order0194600 4 compartment rigid floor cablePrerequisites Supported manufacturer UPS. UPS must be in vendor support and less than 5 years old unless battery replacement is separately agreed. Hardware should be covered by a valid manufacturer warranty. Appropriate load capacity and power connections available. Network or USB management interface where monitoring is required. Setup Physical connection and load validation. UPS management software or network card configuration where applicable.